We offer two-year movement warranty for all watches sold on banugat.com. Please provide order information for us to validate your purchase and honour your warranty. Please note that normal wear and tear of the watch will not be covered by your warranty, the same goes for deliberate damages.

If you receive a damaged product please contact us within 7 days and provide necessary evidence such as photos or unboxing video, and we will cover a replacement.

Also, please note: do not dip your watch in any hot liquid environment. Doing this will damage the seal of the watch and therefore, lose its water-resistance property. Also, make sure the crown is screwed in or pushed in before putting it in a wet environment. Water damage caused by these actions will also void your warranty.

For more information on your warranty, please contact us.